FAQ

How long does delivery take?

In Ireland and the UK, while we cannot guarantee next-day delivery, over 90% of orders placed before 2pm Monday - Friday are delivered next-working-day. However, please allow one extra working day as a handful of orders can sometimes be delayed.

For more delivery information, including pricing, please use the following links:

Ireland
U.K.
Europe

When should I receive my tracking number?

For orders placed before 2pm Monday-Friday, you will typically receive your tracking information before midnight the same day. However, please allow one extra working day as a handful of orders can sometimes be delayed.

Has Brexit affected delivery?

No, all Irish orders are shipped from our Irish warehouse so there's no need to worry about Brexit-related weight-restrictions, charges or delays.

All U.K. orders are shipped from our U.K. warehouse, and all E.U. orders are shipped from our E.U. warehouse.

How can I order?

We take orders directly through this website. You simply add your desired products to the cart, and you'll then be asked to enter your details such as name, address and credit card details. Our entire website is SSL secured and we do not store payment details, so you can rest assured that your details are safe. Our website is also designed to make it super easy to order on either your phone or computer.

Unfortunately we cannot take orders over the phone.

How can I trust you?

We have been around for over 13 years and we have accumulated great feedback right from the beginning. You can read our reviews on TrustPilot, Google and Facebook.

How can I contact you?

If you cannot find you answer here, the quickest way to contact us is via our contact us page where aim to respond to all queries within one business day.

How can I hear about the latest Special Offers?

Sign-up for our personalised email newsletter. The emails you receive will contain only offers and news that are relevant and appropriate to you, based on your previous purchases. And, you can unsubscribe at any time through a link at the bottom of every email.

So, what are you waiting for? Shop online now!