Has Brexit affected delivery?
No, all orders are shipped from our Irish warehouse so there's no need to worry about Brexit-related charges and delays.
How are delivery times affected by Covid-19?
Despite the current Covid-19 restrictions our warehouse staff and courier partners are almost back to pre-Covid service, with the vast majority of orders placed before 2pm Monday-Friday being delivered next-working-day.
A small number of orders - mostly on Mondays - are being delayed to due physical distancing in the warehouse combined with increased order volumes.
General FAQ -
Frequently Asked Questions
How can I order?
We take orders directly through this website. You simply add your desired products to the cart, and you'll then be asked to enter your details such as name, address and credit card details. Our entire website is SSL secured and we do not store payment details, so you can rest assured that your details are safe. Our website is also designed to make it super easy to order on either your phone or computer.
Can I order over the phone?
No, unfortunately we cannot take orders over the phone, but it's super-easy to order here on our website.
How long for delivery?
Even with the huge increase in online shopping due to the pandemic, we are still dispatching orders same-day. Unfortunately the courier companies are no longer guaranteeing next-day delivery but the majority of orders placed before 2pm Monday - Friday are still being delivered next working day.
We are living and working in unprecedented times. We are working hard to provide the best possible service given the current circumstances and we truly appreciate your understanding, thank you.
How much is delivery?
We offer free next-day* delivery throughout Ireland when you spend €60, and we also offer discounted shipping rates from just €1.99 when you spend less than €60.
Read more about our delivery options here
How can I trust you?
How can I contact you?
The quickest way to contact us is via our 'contact us' page where we respond to 95% of queries with one hour during business hours.
How can I hear about the latest Special Offers?
Sign-up for our personalised email newsletter. The emails you receive will contain only offers and news that are relevant and appropriate to you, based on your previous purchases. And, you can unsubscribe at any time through a link at the bottom of every email.
So, what are you waiting for? Shop online now!